Fresh Wind Express Delivery Services LLC
Effective Date: January 1, 2026
This Refund Policy explains how refunds, cancellations, and billing adjustments are handled by Fresh Wind Express Delivery Services LLC for courier, delivery, and transportation services.
Fresh Wind Express Delivery Services LLC provides courier and delivery services. Because our services involve scheduled labor, transportation time, route planning, fuel, and operational resources, refunds are handled based on the status of the service request.
Payments for completed delivery services are generally non-refundable once the service has been performed. This includes completed same-day deliveries, package transportation, document courier services, scheduled routes, and custom delivery services.
Customers should contact us as soon as possible if they need to cancel a scheduled delivery. If a cancellation is requested before dispatch, pickup, or resource allocation, the customer may be eligible for a refund or cancellation without charge.
If a driver, courier, or operational resources have already been assigned, dispatched, or reserved for the service, cancellation fees may apply.
Refunds or billing adjustments may be considered in limited situations, including duplicate charges, billing errors, services not performed, or other issues reviewed and approved by Fresh Wind Express Delivery Services LLC.
Refunds may not be available for completed services, customer-provided incorrect pickup or delivery information, recipient unavailability, failed delivery attempts caused by inaccurate information, or cancellations after resources have already been allocated.
Customers who believe an invoice or payment was processed incorrectly should contact us promptly. We will review the matter and work to resolve verified billing issues.
Approved refunds will generally be issued back to the original payment method when possible. Refund processing times may vary depending on the payment processor, card issuer, or bank.
In some cases, payment processor fees or transaction fees may not be refundable, depending on the payment provider’s policies.
To request a refund or billing review, please contact us with your name, invoice number if available, service date, and reason for the request.
Fresh Wind Express Delivery Services LLC
41528 Yancey Ln
Lancaster, CA 93536
Phone: (818) 822-8447
Email: gsmith4893@aol.com
Fresh Wind Express Delivery Services LLC may update this Refund Policy from time to time. Updates will be posted on this page with the revised effective date.